Terms of service
Effective 19 September 2026. These terms are subject to legal review before the first paid plan is delivered.
1. What Pawssible provides
Pawssible publishes a free relocation timeline for supported routes from Dubai. The public paid offer is a Relocation Plan: a scoped, owner-led written planning service for one route. The scope and delivery method must be confirmed before any payment request is issued.
2. What Pawssible does not provide
Pawssible does not currently provide veterinary or legal advice, government applications, booking, transport, crate supply, airport handling, partner-delivered relocation services, or a promise that an authority, airline or laboratory will approve a move. You remain responsible for veterinary care, applications, booking and airport-day requirements.
3. Free timeline and paid request
The timeline is free and is based on published rules. Rules can change and authorities exercise discretion. A request for a paid plan is not an order or payment authorisation. Pawssible confirms route support, scope and delivery method before asking for payment.
4. Payment and refund terms
Online checkout is inactive. If Pawssible later issues a payment request after scope confirmation, the request must state the applicable price, delivery and refund terms. Until then, no contract for a paid service is formed.
5. Contact
For questions, contact us through hello@pawssible.ai. See the privacy policy for data handling.